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Jenny's Story
Like many Chinese, I grew up in the countryside of Jiangxi province. My parents worked hard in the factories and on our small farm. When I was old enough I was asked to go to Shanghai to make money to support the family. But this was difficult without a high education and at that time I knew little English. I often met Westerners who shared advice which always included building new skills. So I learned English and eventually found the tourism industry and became an English-speaking guide. I loved meeting people and seeing their face light up with new experiences and I could tell that my enthusiasm for sharing the culture and history of China made them happy. I learned the secrets of being a great guide were simple - care about the customer, meet their needs, help them learn, reduce their stress and of course, help them have fun! I was a pretty good guide and along the way met many great friends who were also guides (some better than me I have to admit!). After three years of being a guide, I decided to start Jenny's Shanghai Tours. Of course I wanted to make more money, but it's deeper than that. I want to create the best experiences for visitors, help my guide friends work with the best customers to make a decent living and to build relationships with people so I can help them again and again. Today we focus on Southern China (and we just added Beijing!) but my dream is to transition to Jenny's China Tours to help you have the best experience in China possible wherever you want to go. That's my story. I look forward to hearing yours soon! Our "No worries" Cancellation Policy
We know plans change. Just notify us up to 24 hours before your tour and we'll refund you immediately. We would love to be able to ALWAYS offer a 100% refund, but by the day of your tour, we have committed fees to guides and drivers and have often already purchased tickets. We hope this new policy gives you move confidence to book early! :) Our Guarantee
Here is our guarantee to you. Simple. If we have not lived up to your expectations for a great tour, we'll refund your guide fees - no questions asked! Our Code of Conduct
We often hear about tour guides that don't always have their customers' best interest in mind. They may lead you places where they make more money or what's easiest for them. Our team has agreed that YOU come first.
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ResourcesJenny's Guide to 50 Shanghai Sites
Browse over 50 sites and activities to plan your perfect day or week in Shanghai! Shanghai Frequently Ask Questions
You ask, Jenny answers. From "How to get a taxi" to "Can I choose my guide?" to "Why is the sky blue?" (Ok... we don't try to answer that one.) Jenny's Blog
How should you negotiate at Shanghai's copy market? What's happening with Old Shanghai? How does Jenny respond to emails 24 hours a day? It's all here! Pictures from Shanghai Tours
We posted just a few of the many awesome pictures we get from customers (we need to updated this!) |
Meet the Best Guides in Shanghai! (Yeah... we're modest too :)
Apple - Tour Guide Extraordinaire
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Hello everyone, I am Apple. People call me optimistic, enthusiastic and sweet (and I agree!). I have been a Shanghai tour guide for five years now and love helping customers have a great time in Shanghai. I still learn something new with everyone I meet! I am also very organized and efficient so you can be sure we have a great day (or longer). I look forward to meeting you!
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Portia - Tour Guide Extraordinaire
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Hello everyone! I am Portia. I've been a Shanghai tour guide for over 6 years. I became a guide after starting in human resources but found I just need to be out in Shanghai and sharing this great city with travelers. One trait I'm proud of is that I'm a problem solver! So any situation we encounter - no matter how complicated - we'll work out together. I can't wait to meet you and share what I know about Shanghai.
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Celine - Tour Guide Extraordinaire
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Hello all! My name is Celine and I'm 24 years old local Shanghainese. I have worked in tourism for over 3 years, but I have dreamed of being a tour guide since childhood. I am passionate about life and this job gives me the chance to communicate with different kinds of people from all over the world. It will always help me stay excited and motivate me to keep improving myself in service. I believe that attitude and details determine your success. I love my home, and very much look forward to your arrival and sharing Shanghai with you.
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Susie - Tour Guide Extraordinaire
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Hello everyone, my name is Susie. My Chinese name is NanNan. I'm interested in many things such as traveling, music, reading novels, watching movies and especially traveling! So being a tour guide is the best choice! I love Shanghai and look forward to meeting you as soon as possible in Shanghai!
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Kim - Tour Guide Extraordinaire
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Hello everyone, this is Kim. I come from the Henan province of China, just Northwest of Shanghai. I'm new to being a tour guide after getting my tour guide certificate in 2016. But working with Jenny has been a great experience! I like to think I'm a quick learner and love to share my knowledge of Shanghai with visitors. I have especially enjoyed leading the Backstreets of Old Shanghai Bike Tour and helping customers see real Shanghai and meet locals.
I look forward to meeting you in Shanghai! |
Peggy - Tour Guide Extraordinaire
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Hello everyone, this is Peggy! I was born and grew up in Shanghai. I traveled with my parents around China from my childhood, so nobody was surprised when I chose Tourism English as my major at the university. As a licensed English-Speaking tour guide, I already have more than 10 years’ experience being a private tour planner and travel guide. As a typical Shanghai girl, I’m so familiar with my city, traveling with me will give you much more insights about Shanghai sites as well as glimpses into popular destinations from the perspective of a local resident. I believe I have characteristics of being capable, knowledgeable, fun and open and I hope I can be your gateway to a more fulfilling trip. So whether you need help bargaining, want more historical facts, or just want to hear about our daily lives, I would be so happy to oblige. Hope I can help to create a memorable experience for anyone coming to visit Shanghai!
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